Welcome to Arcane Studio’s! We treasure your trust and believe in safeguarding your privacy. This policy explains how we collect, use, protect, and share your personal information when you interact with our website and shop with us.

1. Who We Are

Arcane Studio’s (“we,” “us,” or “our”) specializes in lovingly handmade crochet items. We are committed to delivering not only beautiful creations but also stellar, trustworthy service.

2. Information We Collect

We collect personal information when you:

  • Place an order (e.g., name, shipping address, email, phone number, billing details).

  • Subscribe to our newsletter or marketing list (email).

  • Contact us via forms or email (name, email, message).

We may also automatically gather non-personal details like browser type, device type, and IP address to analyze website performance.

3. How We Use Your Information

We use your personal information to:

  • Process and ship your orders.

  • Send order updates and billing information.

  • Respond to your customer service requests.

  • Notify you about new products, promotions, or events (only if you opt in).

  • Improve our website experience and offerings.

4. How We Protect Your Information

We prioritize your data security:

  • We use SSL encryption to protect sensitive data during transfer.

  • Access to personal data is restricted to our trusted team.

  • We only retain your information for as long as needed to fulfill orders or legal obligations.

5. Do We Share Your Information?

We do not sell your data. We may share information with:

  • Reliable third parties (e.g., shipping providers, payment processors) to fulfill orders.

  • Legal authorities, when required by law.

6. Cookies & Tracking

We use cookies and analytics to improve your site experience. You can choose to disable cookies via browser settings, but parts of our site may require them to function properly.

7. Your Privacy Rights

  • You may request access to, corrections of, or deletion of your personal data.

  • To unsubscribe from marketing emails, use the “unsubscribe” link at the bottom of the email or contact us directly.

8. Children’s Privacy

Our products are not intended for individuals under 13. We do not knowingly collect information from children. If you suspect otherwise, please contact us—we will remove the data promptly.

9. Changes to this Policy

Any revisions will be updated here with date. We encourage you to check periodically.


Contact Us

If you have questions or requests about your privacy or this policy, reach out:

  • Email: arcane.studio09@gmail.com

  • Business Hours: Monday – Saturday, 11:00 AM – 6:00 PM