Welcome to Arcane Studio’s Shipping Policy! Please read through to understand how we handle shipping, delivery timelines, and other important details for your handmade crochet treasures.

1. Order Processing Time

  • All orders are handcrafted and carefully inspected before shipment.

  • Standard processing time is 2–4 business days, excluding weekends and holidays.

  • Orders placed after 3 PM (GMT+05:30) will begin processing the next business day.

2. Shipping Methods & Costs

We offer the following shipping options:

Shipping Option Estimated Delivery Time Cost
Standard Shipping 5–7 business days (domestic) Free for orders ₹X and above, else ₹Y
Express Shipping 2–3 business days (within India) ₹300
International Shipping 10–14 business days (varies by region)              Calculated at checkout

Final shipping cost will display at checkout.

3. International Shipping Notes

  • Customers are responsible for any customs duties, taxes, or fees imposed by destination countries.

  • We currently ship worldwide, but if you live in a restricted region, please contact us before placing your order.

4. Tracking & Notifications

  • Once your order ships, you’ll receive a shipment confirmation email with tracking details.

  • Delivery times are estimates—delays may occur due to unforeseen issues with carriers, customs, or extreme weather.

5. Shipping Restrictions

  • We are currently unable to ship to P.O. boxes, APO/FPO addresses, or certain remote regions.

  • If you reside in such areas, please reach out to us—alternate arrangements may be possible.

6. Delayed or Lost Shipments

  • If your order hasn’t arrived within the estimated timeframe, please let us know within 30 days of the expected delivery date.

  • We’ll work with the carrier to investigate and assist in resolving any issues.

7. Local Pickup (If Applicable)

  • Optional local pickup may be available—contact us to check availability in your area.

8. Returns & Exchanges